Founded in 2023, Prime ICT was created to deliver a customer-focused IT support service for UK businesses frustrated by previous providers. Too often, clients were passed between companies or departments without seeing their issues properly resolved – we set out to change that.

We believe technology should be dependable, scalable, and tailored. No two businesses are the same, and neither are their IT needs. Every solution we design is carefully crafted around how each business operates and what it truly requires.

We also proactively monitor our clients’ systems to identify potential issues before they impact service – keeping your business running smoothly and without disruption.

Just a totally exceptional IT support company. We have been very used to other companies being slow and unreliable, but Prime ICT have been responsive, helpful and have made our support and installations seamless and reliable. Thank you!

We had lost everything, I mean, nothing was working apart from the internet. Within no time and a few questions later the Prime ICT support crew jumped on it and had us running within 30 minutes. It’s not often we need help but today was like claiming on your insurance or breakdown cover. It’s there when you need it. Our monthly fee was worth it’s value x10 today. Thank you for being there in our hour of need and please pass on our kind words to everyone involved in our rescue.

Amazing service and help from Jack and the team! We had been having IT issues for several months which our old IT provider couldn’t sort, Prime sorted it within a few hours, outstanding!